Return Policy Belgian Chocolates and Gifts
If you are not satisfied with your purchase, you can send the product back within 14 days for a full refund. Please inform us about the return as soon as possible by e-mail: firstname.lastname@example.org.
The product must be sent back in its entirety and in the original packaging to: Valentino Chocolatier, Ninoofsesteenweg 1026, 1703 Schepdaal, Belgium.
Please be sure to send us your bank details so we can transfer the refund to your account.
We do not offer free shipping on returns.
SHIPPING & DELIVERY
All webshop orders will be packed in sturdy cartons in which empty space is filled up with extra air cushions. The finished orders are shipped by UPS.
Yes, your online payment is safe. We work together with the online payment providers MultiSafePay and Paypal. Your credit card details will not be saved on our website.
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